Returns & Exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, click here to find your order and request the item(s) for return. Our team will review within 24 hours to approve, and a prepaid return label will be emailed to you shortly after. Once your return is received to our warehouse, you will be issued a refund to your original form of payment.
You can always contact us for any return questions at support@imagikids.com.
For exchanges, please first inquire about the availability of an item. If the exchange item is for a greater value, you will need to pay the difference, and if for lesser value, the difference will be credited to your original payment method.